The right coverage is only the beginning of the insurance relationship. For brokers and companies, claims management is one of the most important areas for customer satisfaction and therefore it plays a strategic role in our value proposition.
The claim in A&A is managed by internal specialized personnel and splits into several phases:
Full support, from accident to liquidation.
The last step in the claim management process, the post-accident recovery service aims to minimize damage after the harmful event by letting the company resume normal activities in a short time.
The service is taken on by specialized professionals who are immediately available for the emergency and assistance phases.